Good afternoon, Grace
Sat 14 Nov · 13:59 · Amber Coast Hotel
Rooms occupied
36/48
9 available
In-house stays
36
0 still to arrive · 8 leaving today
Pending requests
5
9 open in total
Completed today
0
of 0 received
Overdue
9
Nothing waiting
Avg response today
—
Target 10 min, sent → started
Staff on duty
8/11
Assignable now
Collected today
₦0
Orders and bill payments
Live requests
Newest first, today
No requests yet today.
Needs attention
Overdue, unhappy guests, urgent, waiting
- 401Leak or plumbingNX-1041 · TundeOverdue 44 h 12 minOpen
- 310AC or coolingNX-1037 · TundeOverdue 43 h 5 minOpen
- 211Change bed linenNX-1033 · BisiOverdue 44 h 3 minOpen
- 305Club sandwich and fries + 1 moreNX-1039 · ChidiOverdue 43 h 31 minOpen
- 112Room cleaningNX-1038 · No ownerOverdue 43 h 30 minAssign
- 302Extra pillows × 2NX-1035 · No ownerOverdue 43 h 40 minAssign
- 410TV or Wi-FiNX-1034 · No ownerOverdue 42 h 54 minAssign
- 204Jollof rice with chicken + 5 moreNX-1042 · No ownerOverdue 16 h 56 minAssign
Open work by department
Housekeeping3
Maintenance3
Food and drinks2
Front desk1
PendingAssignedIn progress
Today's requests
By status
- Pending0
- Assigned0
- In progress0
- Completed0
- Cancelled0
Shift summary
AI-generated · check before acting- 8 requests overdue, oldest room 401 leak at 44 h 12 min; prioritise 401 leak and 310 AC now.
- 0 completed today, no response time recorded; possible cause: staff not closing requests in the system.
- Room 307 had 3 AC faults in 7 days, plus 412 and 111; possible cause: shared cooling system issue.